Budget shortfalls are affecting every Fire & EMS agency program:  education, community outreach and customer service. 

Beyond the Call responds with customized programs, training and solutions.

First Responders are overwhelmed with the increasing needs of the aging and chronically ill, and those who call 9-1-1 to access social services and basic health care.

Beyond the Call is your answer for citizen needs that go beyond 9-1-1.

Budget constraints could mean costly sacrifices in customer service and public relations.

Beyond the Call helps you preserve essential non-emergency functions - services that are vital for continuing citizen support and for your agency's reputation.

Creative Solutions!
24-hour Hotline for Responders
PIO-to-GoTM
Chronic Caller Solutions
Mental Health/Hoarding Mitigation
Aging and Elder-Care Referrals
AFH/Skilled Nursing Liaison/Education
Media Training/Coaching
CISM/Chaplain Coordination
Event Planning/Pub Ed Lesson Plans
Newsletters, Displays, Web, Social Media
Safety Center Planning and Development
Presentations
Marketing and PR Coaching
Internal Communication Coaching